Why is Rapport Important?
What happens when you first meet a person, and even any additional interactions, can make a huge impact on the success of the relationship and what’s tied to it. The rapport established (or not!) ultimately impacts things like: “making the sale”, “getting the promotion”, having great relationships with your boss, your direct reports and your […]











Fear of conflict has to be on the top ten list of things people fear, especially at work. Do you ever fear conflict? Does your team? Is there an artificial harmony that covers up those bigger issues simmering underneath?


In a recent conversation, a new client was struggling with whether or not to take on a particular opportunity. Has that ever happened to you? Whether the decision is something related to taking on a new project or taking on a